4529 N Kedzie Avenue, Chicago, IL 60625 Mon – Fri: 10am – 5pm Sat: 10am – 4pm Call Us Now (773) 463-9999
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Chicago Gadgets technician repairing a device

Mail-In Repairs Made Easy

Send It To Us.We'll Handle The Rest.

Professional repairs. Honest service. Fast turnaround. Get your device back working like new.

Same-Day
Diagnosis
30-Day
Warranty
Thousands of
Happy Customers
Secure
Return Shipping
Start Here

Start Your Mail-In Repair

Fill out the form below to begin. It only takes a couple of minutes — we'll guide you through each step.

1Your Information
2Device & Repair
3Shipping
4Signature
5Review & Submit
1

Customer Information

Please provide your contact and shipping details.

Please enter your first name.
Please enter your last name.
Please enter a valid email address.
Please enter your phone number.
Please enter your street address.
Required.
Required.
Required.

Don't see your exact repair? Request a Custom Estimate →

Your information is secure and will only be used for your repair.

2

Select Your Device & Issue

Choose your device and the issue you're experiencing. Only Mail-In eligible repairs are shown.

Device CategoryModel / GenerationProblem / IssueSerial Number / IMEIEst. Price
—

Problem Not Listed?

We repair much more than what's shown here. Tell us what's going on and we'll get back to you with a price.

Not sure what's wrong?

Use "Request a Custom Estimate" above and describe the issue. Our technicians will diagnose it and contact you with a price.

3

Shipping Options

Choose how you'll send your device to us and how you'd like it returned.

1
Sending Your Device To UsHow would you like to send your device?

After you submit this form, if you selected a prepaid label, we will email it to you.

2
How Would You Like Your Device Returned?Select how you'd like us to return your repaired device after service is complete.

Return shipping charges are calculated based on device size, destination, and selected speed. Final shipping costs will be shown before payment approval.

Shipping Tips

  • Pack your device securely in a sturdy box with plenty of padding.
  • Remove any accessories (cases, SD cards, SIM cards, etc.) unless requested.
  • Include a note with your Repair Order Number (we'll assign it after submission).
4

Terms and Signature

Please read and agree to the terms before submitting.

View Repair Terms and Conditions

Important information about your repair service.

Repair Service. Chicago Gadgets, Inc. will repair your product as described and for the estimated charges provided (unless revised with your consent). A free diagnostic is performed on every device.

Payment. You will pay the estimated charges plus any additional charges agreed by you. Payment is due when the product is repaired. Return shipping and insurance charges may apply.

Warranty. Parts and labor are warranted for 30 days. The warranty does not cover accidental/abusive damage, normal wear, cosmetic damage, or altered serial numbers.

Backup of Data. Chicago Gadgets, Inc. is not liable for loss or corruption of data. Please back up your data and remove removable media before sending your device.

Shipping & Liability. We are not responsible for damage during inbound shipping — we recommend adding insurance. Return shipping is insured and tracked.

Sign above
Your signature confirms:

You authorize Chicago Gadgets to perform the diagnostic and repair service for your device.

5

Review Your Information

Please review all details below before submitting your mail-in repair request.

Customer Information
Shipping Address
Device & Repair
Shipping & Options
Estimated Charges

Secure Submission — We will contact you before any additional charges.

Fast TurnaroundMost repairs completed in 2–3 business days.
Safe & SecureYour device is in expert hands.
Secure Return ShippingWe provide safe, tracked return shipping.
Thousands of Happy CustomersTrusted by customers nationwide.
Simple & Transparent

How Mail-In Repair Works

From your door to ours and back again — here's exactly what happens at every step.

1

Submit Request

Fill out the mail-in form with your device and the issue. You'll get a repair order number instantly.

2

Ship Your Device

Pack it securely, drop your order number inside, and ship it to our Chicago repair facility.

3

We Diagnose & Quote

Our technicians inspect your device and contact you with a clear, upfront repair quote.

4

We Repair It

Once approved, certified techs fix your device using high-quality parts, backed by our warranty.

5

We Ship It Back

We test, pack, and return your device with secure, tracked shipping — good as new.

Mail-In Repair Request Received!

Thank you for choosing Chicago Gadgets.

Repair Order Number—
Important: Write this order number on a note and place it inside your package so we can quickly match your device to your repair request.

What Happens Next?

  1. Package your device securely.
  2. Include only accessories related to the issue.
  3. Write your Repair Order # (shown above) on a note and place it inside the package.
  4. Ship your package to our repair facility.
  5. We inspect your device and contact you.
  6. Once approved, we repair your device.
  7. We test, pack, and ship it back to you.

Ship Your Device To:

Chicago Gadgets Inc.
4529 N Kedzie Avenue
Chicago, IL 60625
United States
Track Your Repair

Check the status any time using your order number.

Check Repair Status →